Monday, January 20, 2014

The Heart of an Introvert's Influence at Work

Paul J. Zak, Ph.D., a self-identified introvert, claims to have found how to take advantage of a chemical in our brains, oxytocin, to increase happiness.

Oxytocin, which produces a sense of empathy, makes people more satisfied with their lives -- in a very real sense, happier. Dr. Zak began hugging people, looking in their eyes and inquiring about their feelings, and even telling them he loved them. He discovered that others responded with warmth. Happiness all around!

Zak also suggests liberal use of the word "service", as in "how can I be of service to you?"  While you probably won't want to start hugging others at work, this is something that even the most introverted among us can do to build relationships with our colleagues and a strategy that I recommend as well.

In The Introvert's Guide to Professional Success, I recommend this: Discover what others need that you can offer (as an introvert) and give it to them. Undertaken with sincere intent, the principle of reciprocity will serve you well in your career. By offering his service, Zak gets in return a community that makes him happier. And you can do the same.

Service. It goes to the heart of building influence with colleagues, bosses, and direct reports alike. And that influence is accompanied by a real relationship, built on your introverted qualities rather than a false persona.

In more than one way, service is a keystone to simply being happy.

Monday, August 12, 2013

Don't call me ...

Great piece this morning by Bob McIntosh at Things Career Related, highlighting some important reasons why introverts frequently choose to write rather than respond to others verbally.  Email is your friend at work because it works better for your introverted nature.

The reasons for writing that I see (and experience) most often are that it’s less exhausting and it offers time to think. It also provides the ability to go back and revise after a bit of reflection, something that anyone – introvert or extrovert – can benefit by.  How many times have you hit Send and then had regrets?  Probably a few, but I'll bet that there have been even more times when you said something you later regretted. Writing allows an introvert vital  time to reflect.

Writing also helps to clarify your thinking so you can tighten up both the logic and the way it’s expressed. This is something that I believe introverts learn intuitively, giving you an advantage over your more hasty colleagues!