Showing posts with label quiet leadership. Show all posts
Showing posts with label quiet leadership. Show all posts

Monday, September 17, 2018

Help! I'm an introvert with an extroverted boss!

I frequently teach graduate level courses for aspiring leaders. Most of these working professionals have experience ranging from a couple years to several decades. My classes deal with topics such as how an organization is a system that affects the behavior of its members, leadership as specific behavior rather than formal position, the nature of power and influence, dynamics of leading change, and others. One of the most rewarding aspects of this role is my ability to observe the awakening among these capable adults as I guide them to reflect on their own workplaces and interactions.

Among my students who are introverts as well as clients and friends, I sometimes have heard comments similar to these that seem to reflect how their boss may be managing as an extrovert, among other traits:  
She has to weigh-in and meddle in every issue. 
He sends out masses of emails with delegated tasks on tight deadlines that serve mainly to flatter his own stature in the organization.  
She forces me to think on a dime when I need time to reflect. 
He doesn't listen. 

While it's usually possible to see how such bosses can continue to maintain their authority role, it makes us question their ability to truly lead in a way that generates respect and shows integrity. It also can make us cynical if we accept that is all it takes to climb the corporate ladder. And, in fact, research shows that frequently extroverts do garner more promotions and make more money than introverts.

A classic but largely hidden conflict lies between diligent introverts and their extroverted bosses yet it seems that many bosses are extroverted. It takes concentrated effort to apply the principles (summarized in my first book) of asserting your right to be different - to seek time to reflect, to rely on competence rather than glib talk, to build influence by trading expertise, and so on. The first step of accepting your introversion as a strength can be relatively easy compared to the ongoing challenge of an extroverted boss. It can be surmounted, of course, mainly by developing a strong personal connection coupled with your innate competence and a good dose of assertiveness (as you follow the plan). But the cost of an extroverted boss to energy and time sometimes can be high.

Isn't it time that organizations and their executives rethink personnel decisions that are founded in culturally stuck stereotypes?  Dr. Greg Gull says: "Until we make ... organizations as social systems in service to humankind ... human development will remain unrealized, a fantasy."

Organizations and workplaces serve all of us, with our diverse personalities and ways of being in the world. Extroverts have no automatic pass to the management suite.

Competent introverted professionals will continue to expend needless energy abiding an extroverted boss until our work culture recognizes that one doesn't need to be an extrovert to manage, much less to lead. By discarding the myth of leadership as control by talk and hair-trigger movement, organizations might avoid waste of much precious introvert potential.

Monday, August 12, 2013

Don't call me ...

Great piece this morning by Bob McIntosh at Things Career Related, highlighting some important reasons why introverts frequently choose to write rather than respond to others verbally.  Email is your friend at work because it works better for your introverted nature.

The reasons for writing that I see (and experience) most often are that it’s less exhausting and it offers time to think. It also provides the ability to go back and revise after a bit of reflection, something that anyone – introvert or extrovert – can benefit by.  How many times have you hit Send and then had regrets?  Probably a few, but I'll bet that there have been even more times when you said something you later regretted. Writing allows an introvert vital  time to reflect.

Writing also helps to clarify your thinking so you can tighten up both the logic and the way it’s expressed. This is something that I believe introverts learn intuitively, giving you an advantage over your more hasty colleagues!

Friday, November 23, 2012

Quiet Rules When It Comes to Supporting Your Team


It turns out that indirect quiet concern works better than a direct "fix-it" approach does. If you're a manager, you may want to "support your team ... quietly".  So, when Joe gets it wrong, rather than saying, "How can I help?", it can be more productive, for example, to note in a matter-of-fact manner an approach that's worked for you and/or to offer positive feedback on some aspect of Joe's performance.

If you're an introvert, you've got the quiet part down pat. Your approach is quiet for sure, but is it indirect or directive?  Research suggests that the more indirectly supportive manager is likely to show better results.

If your go-to approach is direct when you're providing guidance or feedback to a team member, you'll want to consider changing that habit - which - like any habit - can be difficult to break.  It's not every managers' natural inclination to be indirect because, as a take charge go-getter, you likely aspired to management in the first place. What this means is that you may be fighting your natural inclination to take charge and offer help rather than offering quiet support. Further, as an introvert who naturally doesn't seek out group situations, it could be easiest for you to be direct and just get that interaction over with.

When it comes to teams, apparently quiet rules in more ways than one. And, for at least some of us quiet types, it could require some effort to be as quiet as we'd truly like to be. 




Wednesday, October 3, 2012

The Introvert's Trade-off


Have you ever had to make the career choice between meaningful work or making money? One of my favorite themes is about finding meaning because meaning is a source of motivation. If we resonate with a purpose, it's like a carrot in front of our nose - leading us to achieve great things that are aligned with our deepest selves. So, paying attention to what matters - matters!

Despite its (often great) difficulty to implement, this message is much like the one I have for quiet professionals who may be introverts or just shy people. That is, don't accept the dilemma of either surmounting a false front by pretending to be outgoing to achieve career success or retiring to a dark corner where the best achievements are elusive. Instead, learn how to take charge and, from that position of strength, just try being yourself - deliberately and quietly in control.

A lot of the time, personal meaning is created by simply taking on the false trade-off itself.
 
  Making the Choice Between Money and Meaning

Saturday, September 22, 2012

Energetic = Extroverted?

A great, thought provoking polemic last week suggests that the word "energetic" in job descriptions is a concealed means of discriminating applicants on the basis of age. After all, the young always have boundless energy, don't they?  (Well, not always, but never mind.)  No doubt it does often reflect that inaccurate stereotype of older workers - we Americans live in a youth obsessed culture, after all.

I have long suspected that such words as energetic and outgoing instead are often code for  "extroverted". When I ran an informal search on a major job posting site, it produced more than 1,000 job ads that contained the word "outgoing" and less than 300 ads with the word "quiet".  Of course I didn't read all those ads to see how they used the words and my quick search was entirely unscientific but the numbers still are suggestive. And yet, more reserved, introverted individuals - introverts - often are great professionals in every way - from their thoughtful focus to their results without lots of supervision to their listening skills to their quiet leadership.  

It's my hope that raising this issue will stimulate more HR staff and hiring managers to explicitly define what they do mean by "high energy", "energetic" and "outgoing" and then - most importantly - come to grips with how they may stereotype individuals (not to mention shortcut their own options) by making such outward characteristics a litmus test.
 

 A Discriminatory Word in Academic Job Descriptions